CRITICAL SUCCESS FACTORS FOR SELF-MANAGING TEAMS

1. CLEAR DIRECTION
Can team members articulate a clear direction, shared by all members, of the basic purpose that the team exists to achieve?

2. A REAL TEAM TASK
Is the team assigned collective responsibility for all the team's customers and major outputs?
Is the team required to make collective decisions about work strategies (rather than leaving it to individuals)?
Are members cross-trained, able to help each other?
Does the team get team-level data and feedback about its performance?
Is the team required to meet frequently and does it do so?

3. TEAM REWARDS
Counting all reward costs available, are more than 80 percent available to teams only and not to individuals?

4. BASIC MATERIAL RESOURCES
Does the team have its own meeting space?
Can the team easily get basic materials needed for work?

5. AUTHORITY TO MANAGE THE WORK
Does the team have the authority to decide the following (without first receiving special authority):
 a) How to meet client demands
 b) Which actions to take and when
 c) Whether to change their work startegies when they deem necessary

6. TEAM GOALS
Can the team articulate specific goals?
Do these goals stretch their performance?
Have they specified a time by which they intend to accomplish these goals?

7. STRATEGY NORMS
Do team members encourage each other to detect problems without the leader's intervention?
Do members openly discuss differences in what members have to contribute to the team?
Do members encourage experimentation with new ways of operating? Does the team actively seek to learn from other team?

TEAM WORK SKILL

STARTING POINT:

• Get people together and just start thinking
• Ask yourselves "what do we stand for?" "what is it we're trying to do?"
• Lets name ourselves
• Create a statement that outlines your group's mission, its values, and its guiding principles.

LISTENING SKILLS:

• Be Present:

1. Our 'little voice' is one of the biggest barriers to active listening. Choose to be present.
2. Focus on the speaker and the message.

• Learn to want to listen

1. We must be willing to focus on the others when they are speaking.
2. Learn to develop an interest in either the person and/or the topic.
3. Practice concentrating on the speaker-words and feelings.
4. Practice shutting distractions out, not allowing them to interfere with your effective listening.

• Become a "whole body" listener

1. To be active listeners, we must involve our whole body. Not only our ears tuned in, but so are our eyes, our intellect, our bodies.
2. Good listeners give nonverbal and verbal signs that they are listening.
3. They sit in an attentive posture; nod in acknowledgement; make good eye contact; convey a positive, encouraging attitude, give feedback.

• Control your emotional "hot buttons"

1. Words, issues, situations, prsonalities can be emotional triggers for us.
2. When these issues trigger out "hot bottons", we tent to distort, positively or negatively, the message we are hearing. We may tune out or pre-judge the message and/or the speaker.

UNDERSTANDING TERM OF "TEAM WORK"

WHAT DOES GOOD TEAM WORK LOOK LIKE?

1. Seeking out other's opinions and involvemet in metter that concern them before making decisions or plans final.
2. Trusting the team to develop a consensus on an issue, even if it takes a little more time.
3. Voluntarily offering your own relevant experiences, ideas and findings to colleagues who could use them.
4. Acknowledging a colleague's contribution
5. sharing the credit
6. Being non defensive and receptive to the suggestions, ideas, opinions and needs of colleagues.
7. Making the effort to understand before criticising.
8. Considering impact of your plans on others.
9. Being unwilling to criticise a third party who isn't present, not gossiping.
10. Coming prepared to present or participate when you have a role in meetings.
11. Expressing appreciation for teamwork extended to you that was helpful.
12. Identifying and helping pick up loose ends even though they may not be your responsibility.
13. Keeping people advised of changes, developments and new information on a task or project.
14. Being supportive of the team's objectives once they are set.



TEAMWORK

The combined action of a group, especially when effective and efficient. A group consists of more than ane person, each of whom typically has different responsibilities. Teamwork actions is perform by a team towards a common goal.

A team can be defined as a group of people:

• with different skills
• often with different tasks
• who work together towards a common project
• with a meshing of functions
• and with mutual support

A team also includes seven (7) common elements:

1. Common purpose
2. Interdependence
3. Clarity or roles and contribution
4. Satisfaction from mutual working
5. Mutual and individual accountability
6. Realisation of synergies
7. Empowerment

It is important to a teamwork to have:
Purpose:
Members support the purposes and take direction from it for their work. Lack of clear purpose is one of the most frequent difficulties groups encounter. Members are often suprised that the group's purpose isn't as clear to others as it is to themselves.

Communication:
Open and direct enough to be able to honestly discuss any problem it faces. Including its own performance and problems related to performance.

Leadership:
Sufficient leadership within the group. Including designated leader/managers for relevant tasks.

Review:
Group regularly reviews how it's going in several vital areas:

• Relevance of work to what is required.
• Quality of work as compared to client expectations.
• Progress of work as compared to require timelines.

Structure:
Group has appropriate organizational structure.

Resources:
Adequate resources exist for group to perform its functions well:

• Member skills
• Tools
• Systems
• Facilities
• Budgets

Synergy:
Quality which makes a group greater than the sum of its parts. It rests on the tangible support given by one team member to another.

• Esprit de corps
• Enhanced creativity
• Collective wisdom
• Deeper commitment
• Greater resourcefulness
• Thougher resilience



Kursus Latihan Asas Fasilitator (LAF)

Program Latihan Pembangunan Fasilitator merupakan salah satu peringkat pembangunan latihan yang bakal mengetengahkan bakat dan kecemerlangan golongan remaja dalam bidang fasilitator ini.

TARIKH: 23 - 25 MARCH 2012

TEMPAT: DUSUN ECO RESORT, BENTONG PAHANG

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BAYARAN:

RM350 / SEORANG

RM 320.00/ seorang 
bagi penyertaan berkumpulan (min 3 orang)

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ANUAR : 013-7408821

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PROGRAM LATIHAN ASAS FASILITATOR

Fasilitator memainkan peranan yang sangat penting dalam menjayakan sesuatu program. Kejayaan sesuatu program bergantung kepada impak yang dibawa oleh fasilitator itu sendiri. Namun, hentaman perubahan psikologi masyarakat hari ini menjadi satu cabaran yang besar bagi seseorang fasilitator untuk memahami dan membimbing peserta program ke arah perubahan yang dinamik. Rentetan itu, kepakaran, pengetahuan dan kemahiran fasilitator dari pelbagai latarbelakang untuk mengandalikan kumpulan dalam sesuatu program latihan amat penting kepada kejayaan program tersebut.

Program Latihan Asas Fasilitator merupakan salah satu peringkat pembangunan latihan yang bakal mengetengahkan bakat dan kecemerlangan golongan remaja dalam bidang fasilitator ini. Kemahiran insaniah sangat penting diterapkan dalam membina interpersonal dan intrapersonal individu dalam membimbing mereka menjadi fasilitator yang baik. Program ini menekankan kepentingan di dalam peranan, pengetahuan dan pendekatan sebagai fasilitator.

TEMPAT:

DUSUN ECO RESORT, PAHANG

TARIKH:

3-5 FEBRUARI 2012

BAYARAN:

RM350 / SEORANG

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ANUAR: 013-7408821

KELEBIHAN:

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BERIKAN NAMA DAN MAKLUMAT ANDA SEBELUM 20 JANUARI 2012.

TEMPAT ADALAH TERHAD!!!

KURSUS KEPIMPINAN 2012

Manusia dilahirkan untuk menjadi seorang pemimpin. Sedar atau tidak sedar, setiap manusia menjalankan tugas sebagai pemimpin. Namun tidak semua antara kita dapat menguruskan bakat dan tanggungjawab sebagai seorang pemimpin yang bertanggungjawab dan unggul. Setiap pengurusan manusia memerlukan perlaksanaan bakat kepimpinan dalam melaksanakan sesuatu tugas dan tangungjawab dengan cemerlang.

Seminar kepimpinan ini direkabentuk dan disusun untuk menyediakan dan menjalankan medium pembinaan dan pembangunan bakat kepimpinan peserta yang cemerlang di dunia dan akhirat. Melalui program ini, para peserta akan didedahkan dengan pembentukan karisma kepimpinan disamping menjana jiwa peserta supaya membangkitkan bakat kepimpinan dalam diri mereka di bawah pemikiran sedar dan rasional. Insya Allah dengan program ini mampu meningkatkan keyakinan dan prestasi peserta untuk membangunkan elemen kepimpinan yang hebat dalam kehidupan mereka.

SASARAN:

PELAJAR SEKOLAH MENENGAH

TARIKH:

28 & 29 JANUARI 2012

TEMPAT:

UNIVERSITI TUN HUSSEIN ONN MALAYSIA (UTHM)

BAYARAN:

RM75 / SEORANG

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TEMPAT ADALAH TERHAD!!!