CRITICAL SUCCESS FACTORS FOR SELF-MANAGING TEAMS

1. CLEAR DIRECTION
Can team members articulate a clear direction, shared by all members, of the basic purpose that the team exists to achieve?

2. A REAL TEAM TASK
Is the team assigned collective responsibility for all the team's customers and major outputs?
Is the team required to make collective decisions about work strategies (rather than leaving it to individuals)?
Are members cross-trained, able to help each other?
Does the team get team-level data and feedback about its performance?
Is the team required to meet frequently and does it do so?

3. TEAM REWARDS
Counting all reward costs available, are more than 80 percent available to teams only and not to individuals?

4. BASIC MATERIAL RESOURCES
Does the team have its own meeting space?
Can the team easily get basic materials needed for work?

5. AUTHORITY TO MANAGE THE WORK
Does the team have the authority to decide the following (without first receiving special authority):
 a) How to meet client demands
 b) Which actions to take and when
 c) Whether to change their work startegies when they deem necessary

6. TEAM GOALS
Can the team articulate specific goals?
Do these goals stretch their performance?
Have they specified a time by which they intend to accomplish these goals?

7. STRATEGY NORMS
Do team members encourage each other to detect problems without the leader's intervention?
Do members openly discuss differences in what members have to contribute to the team?
Do members encourage experimentation with new ways of operating? Does the team actively seek to learn from other team?